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Frequently Asked Questions (FAQ)

  1. How do I download the electronic version of THE NANNY TOOLBOX™?

    Once the payment process has been completed, you will receive an email prompting you to download THE NANNY TOOLBOX™. When you click on the link, you will be prompted to either “Save” or “Open” the file.

  2. How do I know if I have the right software to “read” THE NANNY TOOLBOX™?

    You will need Adobe’s Acrobat Reader installed on your computer in order to both read and print out THE NANNY TOOLBOX™. You can install this program for FREE on your computer by clicking on this link: http://www.adobe.com/products/acrobat/readstep2.html

  3. I have a Mac – can I still use THE NANNY TOOLBOX™?

    Yes. You will still need to have Adobe’s Acrobat Reader installed on your computer in order to both read and print out THE NANNY TOOLBOX™. Please click on the link above to download your FREE version of this program.

  4. How do I print only specific pages?

    If you want to only print out a specific page of THE NANNY TOOLBOX™, make sure that you have clicked your cursor onto any part of the page you wish to print. Then, under the FILE menu select the PRINT option. A box will appear with all of the available print options. Under the PRINT RANGE heading, click the option to print the CURRENT PAGE. You can also print multiple copies of any page by entering the number of copies you wish to print in the COPIES field located under the PAGE HANDLING heading. Once you are satisfied that you have selected the print options you want, click OK to print.

  5. I am having trouble downloading my copy of THE NANNY TOOLBOX™ – what do I do?

    If you need help, please email us at help@nannytoolbox.com. In your email please include your first and last name, order or confirmation number, and your date of purchase. We will email you with a response to your issue as quickly as possible.

  6. What currency is your website quoted in?

    All prices on this website are in US dollars.

  7. Do you charge sales tax?

    Yes. Canadian residents will be charged 5% GST on their purchase. Customers who are also residents of New Brunswick, Nova Scotia, and Newfoundland and Labrador will be charged 13% HST. Please note that beginning July 1, 2010, customers who are residents of Ontario and British Columbia will also be charged 13% HST on their purchase.

  8. I live outside of Canada – can I still purchase THE NANNY TOOLBOX™?

    Yes! THE NANNY TOOLBOX™ is a digital file and can easily be downloaded to your computer no matter where you live. As noted above, please be aware that all prices on this website are in US funds.


$24.95E-Book Version